Thank you for shopping at All Things Anime
we want the best experiences for our customers in every way
If you are not satisfied with our product then you have 24 days upon receiving the product to send it back. To return it properly, you must have a receipt or proof of purchase. The item you bought must be in the condition it was when received. If not in good condition the item must also be in its original packaging.
If a product is damaged we will ask for pictures of the product to see if you are eligible for a refund. We will not accept refunds if the product is ripped (only applies to clothing items). If a product has a damaged design we will accept refunds and do our best to resolve the problem you will be given two options receive your money back or trade the item in for a different item.
If you chose to have your money refunded, it will be refunded to your credit card or the original payment method. You will receive your money back within a certain amount of days depending on the card issuers policy.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.